LinHR's client - the leading telecommunications services provider provides a full range of comprehensive international telecommunications services which includes IDD, roaming, Internet, MNC services and Value Added Business across the globe. It has expanded its footprint in 22 countries across different regions. ​

It headquartered in Silicon Valley is looking for a Solution Engineer / Manager. This role needs to work alongside account managers and supporting team to target customer opportunities using consultative skill to design solutions and sell its products, meanwhile ensure service delivery. The successful candidate will use in-depth expertise to manage & administrate IP backbone circuits on a global scale.
The work location is in the USA: Los  Angeles (preferred), San Jose (preferred), New York, Illinois, Texas, New Jersey, Seattle, Florida.
Travel: Business Trip Occasionally

Responsibilities  

  • Understand customer's existing network; then dig and collect technical requiremen through communication with customers
  • Design the most appropriate solution based on product portfolios and solution template according to customer needs
  • Present technical design/RFP in a complete and well-illustrated manner to customer
  • Regularly keep sales team aware of product updates, vice versa keep product team / network team aware of trends of technical requirement in the market
  • Work with different team in different time zone internally to ensure service delivery meet customer requirement
  • Responsible for provisioning & testing customer IP transit, MPLS VPN, IPX services as well as backbone circuits
  • Responsible for trouble-shooting carrier-level backbone and enterprise customer networking issues
  • Responsible for Global IP network traffic engineering
  • Responsible and/or participate in optimizing IP network infrastructure
  • Oversee and/or participate in scheduled maintenance & hot-cut
  • Work with the network department in Hong Kong for day-to-day operations as well as work with third party venders for equipment upgrade
  • Perform other tasks as requested by the supervisor

Requirements​

  • Master’s degree with 1-3 years related experience or bachelor degree with 5+ year related experience in IT, Telecommunications or similar field
  • Telecom related certification is a plus
  • At least 3 year of hands-on experience in telecommunication and /or network engineering work
  • Experience with multi-national company is a plus
  • Strong Knowledge of both transport and IP technology; other profession not limited to network automation, SD-WAN, VOIP, and global PBX is a plus.
  • Deep understanding of ISP level network
  • Profound knowledge in related theories and methodologies
  • Proficient in carrier-class, multi-brand router / switch configuration
  • Professional knowledge of Layer 3 routing, MPLS, and Layer 2 switching
  • Must be familiar with Cisco network equipment, CCNP is preferred, CCIE is a plus
  • Self-motivated, detailed oriented, team-player with excellent communication skills
  • Ability to speak Cantonese or Mandarin is a plus
LinHR is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation will be provided in all parts of the hiring process as required under LinHR's Employment Accommodation Policy. Applicants need to make their needs known in advance. ​