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Senior IT Engineer​

LinHR's client -  the leading telecommunications services provider provides a full range of comprehensive international telecommunications services which includes IDD, roaming, Internet, MNC services and Value Added Business across the globe. It has expanded its footprint in 22 countries across different regions.  ​
It headquartered in Silicon Valley. 
It has offices in San Jose, Los Angeles and New York, providing access to Chinese telecom network assets for customers in the United States.  
They are seeking a Senior IT Engineer to join the fast-growing IT Support team in the U.S.A to further the growth of the Global Network Service. You will be working with the network system integration and maintenance teams, building and maintaining the customers’ IP network.
The work location for the role is either Sao Paulo, Brazil or Mexico City, Mexico, business trip occasionally. 

Responsibilities  

  • Responsible for systems/technical support and administration on network, desktop/server
    hardware and software, and application systems
  • Implementation and support of our clients IT Infrastructure, maintain IP network devices
  • Provide Level 1- 3 support for incidents and problem resolution
  • Interact with other team members and other teams to progress projects and incidents

Requirements​

  • 3 - 7 years' relevant experience in technical support and administration for All OS platforms including Microsoft Windows 7/8/10, Microsoft Office 2016/2013/2010/2007, Windows Server 2012/2008/2003 (Active Directory Administration / Group Policy), Microsoft Exchange Server; Mac OS; Linux systems
  • Expertise in LAN and WAN, deep understanding of TCP/IP Stack and OSI models
  • At least 3 years of operating experience on Cisco or relevant network series equipment
  • Experience in Citrix, VMare, SQL Server, Data Storage, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage
  • Must be attentive to detail, proactive and have strong troubleshooting skills
  • Excellent written and oral communication skills in English
  • Technical, analytical, interpersonal and organization skills required
  • Bachelor’s degree in Electrical Engineering, Computer Science / Telecommunication
    engineering or related field preferred.
  • Must have CCNA or HCNA or MCSE
  • Certificate Holders of CCNP, CCIE, HCNP or HCIE is a plus
CLICK HERE TO SUBMIT YOUR RESUME
LinHR is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation will be provided in all parts of the hiring process as required under LinHR's Employment Accommodation Policy. Applicants need to make their needs known in advance. ​
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  • Home
  • Services
    • Resources
  • About Us
    • Our Clients
  • Contact us
  • COVID-19 Updates
  • Openings
  • Chinese Clients Enter Here 中文
    • Who are we? / 我们是谁?
    • HR Stories/HR 故事
    • Career Planning / 职业规划