LinHR's client is a global market leader of unified communications and collaboration solutions.  It empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center. It is headquartered in Fujian, China.

Do you want to take your career to the next level with a leading global company who values your ideas and contributions, supports you to develop your skills and interests, and encourages you to have a develop on work? If this is what you want, join them! They are looking for the best and brightest minds to change the game in Unified Communication!

Sales Engineer (US 2021 YLK-001) is a full time position. Work location: Central U.S.​

Responsibilities  

• Responsible for pre-sales support, delivery and day-to-day maintenance management of the company's major customer terminal solution projects in the US.
• Responsible for leading customer requirements collection and requirements management, outputting solutions while managing customer expectations.
• Responsible for product technical problem recurrence and resolution, leading the handling of major product incidents.
• Responsible for customer relationship maintenance for customer product and technical operations and maintenance teams, and provide support for business development of account managers.

Requirements​

• Communication, electronics, computer and other related majors, bachelor degree or above.
• At least two years working experience in related positions, experience in communication industry or related products is preferred (one year of work/excellent freshmen can also be considered).
• Strong customer understanding, demand analysis ability, sensitive to problems.
• Excellent customer service awareness, communication and coordination, strong ability to promote implementation.
• Excellent communication and written expression skills, able to independently carry out customer visits / on-site DEMO and other key Business / and Chinese pre-sales & R&D team interface, can independently write quality solutions.

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LinHR is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation will be provided in all parts of the hiring process as required under LinHR's Employment Accommodation Policy. Applicants need to make their needs known in advance. ​

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