LinHR's client -  the leading telecommunications services provider - China Mobile International (CMI) provides a full range of comprehensive international telecommunications services which includes IDD, roaming, Internet, MNC services and Value Added Business across the globe. It has expanded its footprint in 22 countries across different regions.  ​

​China Mobile International (USA) Inc. headquartered in Silicon Valley is seeking an Cloud Support Manager to join its fast-growing Operations Support team in Americas Region to further the growth of its Global Network Service.  
The work location for the role is United States (San Jose, Los Angeles and New York preferred) or Canada (Toronto or Vancouver preferred), business trip occasionally.
​
China Mobile International (USA) Inc. has offices in San Jose, Los Angeles and New York, providing access to Chinese telecom network assets for customers in the United States.  

Responsibilities  

• Understand the company's cloud and network business product functions, architecture and processes.
  
• Be responsible for the pre-sales customer communication of the cloud and network business, and the demand analysis and plan design of cloud service solutions;
  
• Design work such as traditional system cloud migration and data cloud migration, including migration feasibility, architecture design, migration method and migration plan, and optimize operation and maintenance communication after migration;
  
• Analyze the customer's business, provide suggestions for cloud transformation, and help customers in
  the application and system reconstruction design after transformation;
  
• Cooperate with the sales team to complete user communication with end customers, recommend,
  demonstrate and answer questions for end customers, and promote project progress;
  
• Complete the preparation of cloud and network technical solutions, the compilation of training
  materials, and the knowledge compilation and project review of cloud and network business solutions;
  
• According to the needs of customers, be responsible for communicating with the company
  headquarters on the function analysis and enhancement planning of cloud network products and
  cooperate with the completion of the annual planning of various cloud network services.

Requirements​

• Bachelor's degree or equivalent.
  
• Minimum 2 years of experience with cloud computing related design or large-scale enterprise IT
  system development and maintenance;
  
• Familiar with business migration (including storage, VM, database, etc.) services or tools and
  engineering practices for AWS, ALI, Huawei Cloud, etc.;
  
• Familiar with public cloud architecture (AWS or Alibaba Cloud) IaaS/PaaS architecture, familiar with
  various technical scenarios of typical networking of traditional enterprise applications, including
  mainstream network technologies in the industry, middleware technology, mainstream database
  technology architecture, etc.;
  
• Familiar with Windows/Linux operating system, familiar with storage, server, cloud computing or data
  center;
  
• Understand the public cloud, operation and maintenance/service tools, methods and development
  trends;
  
• Understand the architecture and technical framework of cloud platforms such as AWS, OpenStack,
  VMware, and hyper-v;
  
• Proficiency in English communication. Bilingual in Mandarin Chinese or Cantonese preferred
  
• Ability to travel overseas according to work needs；

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