Join the winning team and grow the business with our clients. You will work in an innovative, exciting and rewarding environment.
​About the client: Our client is the Canadian exclusive distributor of Uniview Technologies Co, the 4th biggest manufacturer of video surveillance products in the global market. Uniview Technologies Co., Ltd is a pioneer and the leader of IP video surveillance based in China. Our client, based in Toronto, specializes in providing security solutions, including IP cameras, NVRs, PoE switches, Turnstile gates, Wifi mesh kits, and Home automation devices. They are committed to providing exceptional customer service while ensuring a complete solution to any security, surveillance, or home automation concern. 
 Benefits:

• Unlimited Earning Potential
• Generous and rewarding bonus and commission structure
• Incredible career advancement opportunities​

​This is a Full Time position in Toronto, Ontario. 
This position as Customer Support Tech reports to Vice President in Toronto and is responsible for completing technical support work remotely as requested by field technicians, travel is required.

Responsibilities  

• Telephone, webex and Teamviewer support related to the issue,
• Perform remote IP based video surveillance diagnostics, repairs.
• Establish and maintain service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work.

Requirements​

• High French/English proficiency (written & oral) is required
• Strong working knowledge of computers.
• Proficient knowledge in IP network, TCP/IP
• Knowledge in IP video surveillance application is preferred
• Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers.

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LinHR is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation will be provided in all parts of the hiring process as required under LinHR's Employment Accommodation Policy. Applicants need to make their needs known in advance. ​

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